How our marketplace works

We’re An Online Gift Marketplace

When you shop online with Gift Wrapped and Gorgeous you are provided with a fantastic selection of beautiful, personalised and unique gift ideas you definitely won’t see on the high street.  You can shop safely and comfortably from your home or office, browsing through absolutely gorgeous hand made and delightful gift ideas from the crème de la crème of Creative Businesses who we respectfully call our Partner Companies.

We Make Online Shopping Easy For You

You can order from as many of our Partner Companies as you like, and order as many items as you like!  With a virtual hop skip and a jump you can check out easily with our secure check out system.

It’s good to remember though, that if you buy different items from different Partner Companies, that your goods may arrive at different times and have different delivery costs.  This is because some handmade items take longer to make than others, are different sizes and weights and so on.

But the pleasure is in the receiving and the result is that, depending on how many items you’ve ordered, you could be receiving lots of different parcels on different days.  It really could be like Christmas every day!

If you need some help with your order…..

We love to help our customers!  From last minute rush orders, to having a chat about what kind of gift to give the person who has everything.  We’ll pull out all the stops to help you get exactly what you need when you need it.  Of course we’re not miracle workers, and subject to divine intervention, there may be times when it’s just not going to happen.

However you can be assured that we will do everything we can to make it happen.  Some of our Partner Companies have even been known to personally drop off a last minute order if the customer lives in their local area.  That’s what we definitely call going the extra mile!

You can speak directly to any of our Partner Companies about your order by clicking on the ‘Contact the Supplier’ button on the product page.

Or you can contact our customer service team at customerservice@giftwrappedandgorgeous.com
You can even call us on 01467 671627 and get a real person!

If you want to arrange to have your purchase shipped to a different address, there is an option for this at check out at no extra charge.

Want to have your product gift wrapped?  As long as you’re not tempted to break open the gorgeous gift inside the equally beautiful wrapping paper, many of our Partner Companies offer this as an extra service or even include it in their offer.  If not, all you have to do is ask, and we will do our best to help.

We’ll keep you posted

When you shop with us, you’ll receive a confirmation email to let you know we’ve received your order.  It’s worth checking your junk mail folder just in case it’s landed there.  This can happen, especially if it’s the first time you’ve shopped with us.

Once your order has been dispatched, you’ll receive a ‘item dispatched’ note via email so you know that your order is on it’s way.

Shop Safely and Securely Online

Gift Wrapped and Gorgeous holds a SafePay Certificate issued by World Pay which means we’ve had to meet high security criteria.  We accept all major credit cards except for American Express and you can also pay via PayPal if you wish.

If you prefer to pay over the telephone you can call us on 01467 671627.

We don’t store any of your personal financial details – this is for your security and ours.  Also to further reassure you, our online payment processing system is endorsed with VeriSign certificates.